Privacy Policy

The controller of personal data collected through this website is Lila's Honey & Dedes Olive Oil, Koilada 213 00, Ermionida, Greece. For any matter concerning personal data, contact us at info@lilashoney.gr.

When you email us, we process the information you choose to include, such as your name, email address, telephone number and message. We use it solely to answer questions, order enquiries or other messages you send us.

Processing is necessary to respond to your request and is based on our legitimate interest in communicating with customers and interested persons or, when your request concerns an order, on taking steps before entering into a contract. Contact messages are deleted within six months after the request is completed. They may be retained for longer only when required by law or necessary to establish, exercise or defend legal claims.

Communication takes place directly through our email address, which is hosted by Papaki. The website is hosted on Cloudflare Pages. Google provides Google Maps and, after consent, Google Analytics 4. These providers may process technical data to the extent required to operate, secure and measure their respective services.

The website includes an embedded Google Map and links to social networks. The map loads only after you select “External content”. When you open an external link, the relevant provider may process technical data under its own privacy policy.

We use essential local storage to remember your privacy choices. Your choice remains in your browser until you change it or clear the website data. The Google Analytics 4 tag uses Consent Mode with storage denied by default. If you do not select “Analytics”, no analytics cookies are stored and Google may receive only cookieless signals for basic measurement and modelling. With your consent, it is used for aggregated measurement of website traffic and use. The provider is Google Ireland Limited. We do not currently use advertising tracking or remarketing tools, and the corresponding consent signals remain denied. You can withdraw or change your choices at any time through “Cookie Settings” in the footer; the change applies to future data collection.

You may request access, rectification, erasure, restriction of processing, data portability, or object to the processing of your personal data. To exercise your rights, email info@lilashoney.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

This policy may be updated when our services or data-processing practices change. The latest update date appears at the top of the page.